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Ad Sales Genius Knowledge Base
Sales
FAQ
Updates
2022
2021
2020
2023
Getting Started
All Users
Administration
Sales
Delivery
Accounting
Training
Billing
invoices
Core Features
Tables
Navigation
Dashboard
Share
Today
Today
Email
Tasks
Account & Contact Management
Accounts
Searching and Management
Agencies
Contacts
Lists
Portal
FAQ
Sales
Deals
Contracts
Creating a Proposal
Editing Contracts
Line Items
Contract Billing
Managing Contracts
Goals
Target Accounts
Forecasting
FAQ
Sales Management
Account
Sales Management
Activity feed
Core Functions
Accounting
Individual Invoices
Invoices Management
Billing and New Invoices
Payment Plans
Payments
Commission
FAQ
Delivery & Production
Line Items
Requests
Content
Freelancers
Ad Server & Ad Metrics Tracking
Flat Plan
Studio
Distribution
FAQ
Automation
Workflows
Workflow Examples
Pipelines
Accounting
Delivery
Reports
Sales
Sales Management
Accounting
Marketing
Email Campaigns
Email Deliverability
Email Templates
SMS
Landing Pages
Products
General
Ad Units and Rates
Product Types
Print Products
Event Products
Time Products
FAQ
map product
System Settings
General Settings
Accounting
Users
Import
Export
Templates
Sales
Custom Fields
Integrations
Authorize.net
Broadstreet Ads
Calendar Syncing
Docusign
Email
Google Ad Manager
Hubspot
InDesign
RingCentral
QuickBooks
Frequently Asked Questions
General
Email
User Settings
Personal Settings
Your Account
Subscription Genius
General Questions
Audit Codes
Tools Guide
E-Commerce Guide
General Guides
Integration Guides
Paywall Guides
Legacy Articles
Updating a Line Item That Has Already Been Invoiced
Clients making changes after they've paid? It happens!
Please note that this requires Accounting or Administrator level permissions.
1. Pull up the invoice that has the item that needs to be changed
2. Click on Edit
3. Click the Trash icon next to the item that needs to be edited to remove it from the invoice
4. Click on Save Invoice
5. Go back to the contract containing the now un-invoiced item so you can edit the item.
6. Click on Edit
7. Click on the Line Item to edit it
8. Click on Close
9. Now go back to the invoice and click on View
10. Click on Edit
11. Click on Add Line
12. Click on the first drop down
13. Click on Sold Item
14. Click on the right drop down to select the correct line item
15. Select the item
16. Click on Save Invoice
This Workflow was created with Tango.