Email

How is Email Processed with Ad Sales Genius

How Email is Processed and Saved

When an email is received by your email account it triggers Ad Sales Genius to review the email and decide if it should be saved or not. The following process is followed below when an email is received via any method.

Step 1: Email is received.

Step 2: Email is checked to see if ASG:DNI exists in the body. If so, the email is discarded.

Step 3: The To and From addresses are checked to see if the email is being sent from an internal email address to another internal email address. If so, the email is discarded.

Step 4:

Part 1: If the email is from a User in Ad Sales Genius a search is conducted to see if the To recipient’s email address exists in Ad Sales Genius. If there is a match the email is saved to the related contact’s account and linked to the Ad Sales Genius User who sent the email.

Part 2: If the email is not from a User in Ad Sales Genius a search is conducted to see if the From recipient’s email address exists in Ad Sales Genius. If there is a match the email is saved to the related contact’s account and linked to the Ad Sales Genius User who received the email.

Ad Sales Genius does not save any email data except emails sent via Ad Sales Genius or those matching the above process.

Mass Email
All email campaigns sent from Ad Sales Genius are relayed through SendGrid. Mass emails are not relayed through an individual user’s email account.