General Questions

SG - Deleting an Auto-Renewal Without Deleting the Subscription

To delete an auto-renewal without deleting the actual subscription you need to follow these steps:

Search and open your subscriber's home page.

From the subscribers home page go to the Auto-Renewal tab.

Select delete next to the auto-renewing subscription you are wanting to delete.  This will remove the auto-renewal, but the subscription is still active on the account.