E-Commerce Guide

SG - Manually Adding a Subscriber

  1. Click on the subscriber’s tab from the left-hand navigation and then select New.
  2. Enter the last name and zip code of the subscriber.  Subscription Genius uses automatic duplicate detection at this stage to determine if this is a new subscriber or a renewal.
  3. Now, you'll enter the detailed information for the subscriber. You can choose to validate the address with the United States Postal Service or skip the authentication
  4. Once you've entered in their information and validated their address, you will be directed to the New Order page.
  5. Select the subscription offer they are purchasing, enter in payment information, select if it is a gift, change the billing/mailing address, and dictate whether it is a New Subscription or a Subscription Renewal.
  6. Select 'Complete Order' and you're done. This subscriber now has the correct amount of populated issues and is all set to appear on your next mailing list.