General Questions

SG - Changing a Subscriber's Mailing Address

How do I change a Subscriber's Mailing Address?

  1. From the Subscribers tab, select Search.
  2. Click on Account Details to expand the section.
  3. Enter in the subscriber's first and last name.
  4. Click Search
  5. At the bottom of the page will be your search results.
  6. Click view to edit the subscriber address you are needing to change.
  7. Once your next screen loads, click on the Addresses tab.
  8. Click Options and then Edit.
  9. From here, you can edit their address.
  10. Once finished, select Update Address.